How To Improve Political Campaign with Social Listening in Kenya
Have you ever thought of improving your political campaign with social listening? Kenya’s general elections will be held in August...
5 Important Social Listening Metrics & KPIs for Businesses
What is social listening and why is it important? Social listening is the process of tracking brand mentions and keywords...
TikTok Unveils Report of the Most Popular Videos in Kenya in 2021
TikTok has unveiled an end of year report of the most popular videos and content creators in Kenya in 2021....
How TikTok is Changing the Music Industry In Kenya
How TikTok is changing the music industry In Kenya TikTok is a social media app for creating, sharing and discovering...
6 Tips on How to Start a PR Firm in Kenya
6 Tips on How to Start a PR Firm in Kenya Do you ant to start a PR firm in...
A Quick Guide to Building a Killer Customer Service Strategy
Building a business up will require you to be strategic in all aspects and, most importantly, customer service. Customer service...
4 Ways to Get Customer Feedback and Opinion
Whatever the industry you are in, a customer will always be the most integral aspect of your business. No matter...
How to Use Social Media Intelligence to Grow Your Brand
Since social media has proven to be the largest source of customer insights, companies have taken advantage of this platform...
How to Use Social Listening for Customer Service
Social media has rapidly evolved to become an indispensable tool for customer service in the modern world. Customer service is...
