10 Best Customer Service Week Ideas and Tips for 2023: Embracing the “Team Service” Spir...
When is Customer Service Week 2023? Customer Service Week is celebrated annually during the first full week in October to...
5 Benefits of Listening to your Customers
In the current business environment where competition bombards from all sides, listening to your customers is one thing you cannot...
A Quick Guide to Building a Killer Customer Service Strategy
Building a business up will require you to be strategic in all aspects and, most importantly, customer service. Customer service...
4 Ways to Get Customer Feedback and Opinion
Whatever the industry you are in, a customer will always be the most integral aspect of your business. No matter...
How to Use Social Media Intelligence to Grow Your Brand
Since social media has proven to be the largest source of customer insights, companies have taken advantage of this platform...
How to Use Social Listening for Customer Service
Social media has rapidly evolved to become an indispensable tool for customer service in the modern world. Customer service is...